Privacy Policy

At VP SPORTS INFRA, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, www.paddlz.in (the “Website”), make a purchase, or interact with our services. By using our Website, you consent to the practices described in this Privacy Policy.

Please take a moment to read this policy carefully. If you have any questions or concerns about how we handle your personal information, feel free to contact us at contactpaddlz@gmail.com.

1. Information We Collect

We collect personal information in a variety of ways, including when you visit our Website, create an account, make a purchase, or engage with us via email, phone, or social media. The types of information we collect include:

Personal Identification Information:

• Contact Information: Name, email address, phone number, shipping and billing address.
  
• Payment Information: Credit/debit card details, billing address, and payment transaction data (note that we use third-party payment processors to handle payments securely).
  
• Account Information: Username, password, order history, and account preferences.
  

Non-Personal Identification Information:

• Device Information: IP address, browser type, device type, operating system, and other technical details collected through cookies and other tracking technologies.
  
• Usage Data: Information about how you interact with our Website, such as pages visited, time spent on the site, and links clicked.
  

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your experience on our Website. These technologies help us remember your preferences, analyze website usage, and improve our services. You can control cookie settings through your browser, but disabling cookies may affect some features of the Website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Process Orders: We use your contact and payment information to process and fulfill your orders, including shipping and payment verification.
  
• To Improve Customer Service: Your information helps us respond to your customer service inquiries and support needs more efficiently.
  
• To Personalize Your Experience: We may use your information to tailor your experience on our Website, including recommending products based on your preferences and past orders.
  
• To Communicate with You: We may send you emails or notifications regarding your orders, updates to our services, promotions, and new product launches. You can opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails.
  
• To Enhance Website Functionality: We use usage and device information to analyze trends, administer the Website, track users’ movements, and gather demographic information for aggregate use.
  
• For Marketing & Promotions: With your consent, we may send promotional offers, updates, or surveys about our products and services.
  
  

3. How We Protect Your Information

Your security is our top priority. We use a variety of physical, technical, and administrative safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption of sensitive payment data, secure payment gateways, and monitoring systems.

However, please note that no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee the security of data transmitted through the Website.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following types of entities in order to provide services and improve your experience:

• Service Providers: We may share your personal information with third-party vendors who assist us with operations such as processing payments, order fulfillment, marketing, and website analytics. These providers are only permitted to use your information for the purposes of providing services to us.
  
• Legal Compliance: We may disclose your personal information if required by law or in response to valid requests by public authorities (such as a court or government agency).
  
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner or successor entity.
  
  

5. Your Rights and Choices

You have several rights and choices regarding the personal information we collect and use:

Access and Update Your Information:

You may access, update, or correct your personal information at any time by logging into your account on our Website. If you need assistance, you can contact us at [contact information].

Opt-Out of Marketing Communications:

If you no longer wish to receive marketing emails or promotional offers, you can unsubscribe by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly.

Cookies and Tracking Technologies:

You can control cookie settings through your browser settings. Please note that disabling cookies may affect your experience on the Website and limit the functionality of certain features.

Data Deletion:

If you wish to delete your account or request that we erase your personal data, please contact us at contactpaddlz@gmail.com. We will process your request in accordance with applicable data protection laws.

6. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.

7. Third-Party Links

Our Website may contain links to third-party websites, such as social media platforms, payment processors, or other external services. These websites have their own privacy policies, and we encourage you to review them. We are not responsible for the content or privacy practices of any third-party sites.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you request that we delete your personal information, we will retain and use it only to the extent necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

9. International Users

Paddlz operates in India, but we may collect and process your personal information in other countries. 

10. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you would like to exercise any of your rights outlined in this policy, please contact us:

Paddlz Customer Support

Email: contactpaddlz@gmail.com
Phone: 9420400780
Address: Shivakrupa, Chakankar Industries, Near Asian College, Nhare, Katraj, Pune Maharashtra India, 41104